Services and Support

It’s easy to do business with us. We’ll be there every step of the way, giving you and our policyholders the support and tools you need. This includes:

Good Communication

  • When you call us, we’re there for you
  • We take the time to get to know you and our policyholders
  • Underwriters are available to answer your questions about workers' compensation coverage
  • Claim representatives are available to answer broker and policyholder questions
  • Loss Control consultants work with you to service our policyholders

Online Tools

  • CLICKcomp (submission/pricing for smaller accounts). See how easy it is to go from submission to binding. Click on the video at the bottom of the page to learn more. Also see our CLICKcomp flyer.
  • Review agency statements, loss runs, and client policy documents
  • Check payment status for your clients
  • eRenewal (expedited renewal process)
  • Safety posters, bulletins, OSHA materials and links to safety related websites

Ivans Download

  • Integration with Ivans Download, which automates the delivery of policy documentation with agency management systems (AMS). This reduces manual paperwork, enhances customer service, and lowers administrative expenses. 
  • If you are already set up with Ivans Download, connect with us! Please email your Ivans Exchange Y-Account and User ID to marketing@ri-net.com. Click here for more information as well as the required NAIC Codes that need to be added to your AMS.
  • Those interested in learning more about Ivans Download, please get in touch with Ivans directly. 

Direct Deposit – Commissions

Policyholder Resources

  • Local staff with extensive knowledge of the workers’ compensation system
  • Experienced loss control consultants available to assist them in providing a safe workplace
  • Industry specific loss control materials, including but not limited to:
    • Bulletins
    • Posters
    • Workplace safety streaming videos and DVDs
  • Online payroll reporting
  • Online claim reporting
  • Payment options including credit cards and electronic fund transfers